Returns & Exchanges

At Union Wood Co, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If your item isn't a perfect fit for your home, we offer a 30-day return window for standard retail items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Authorization number.

• 2.
  Prepare the Item

  Carefully repackage the item in its original shipping materials to ensure it is protected from damage during the transit back to our workshop.

• 3.
  Ship It Back

  Affix the provided shipping label or use your preferred insured carrier to send the package to our designated returns facility.

• 4.
  Quality Review & Refund

  Once our team inspects the returned item and confirms its condition, we will issue a refund to your original payment method, minus applicable restocking fees.